Privacy Policy

Effective date: 17th May 2025 

SalesXchange Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, purchase our products, or use our services. By using our site, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following information when you interact with our website or services:

• Personal Information: Name, company name, job title, address, email address, phone number, and payment details when you register, purchase a product, or contact us.
• Technical Information: IP address, browser type, operating system, device type, pages visited, time spent on site, and referring site URLs. This data is collected using cookies, server logs, and similar technologies.
• Marketing Preferences: Your communication preferences and any marketing consent provided.
• Content Interaction: Information on how you engage with our videos, webinars, course materials, and other digital content.

2. How We Use Your Information

We use your personal data for the following purposes:

• To process orders, registrations, and payments.
• To deliver products, services, and customer support.
• To improve our website, products, and services through analysis and research.
• To personalise your experience and recommend relevant content.
• To send you marketing communications, updates, and special offers, if you have opted in.
• To protect our rights, prevent fraud, and comply with legal obligations.

3. How We Protect Your Information

We use a combination of physical, technical, and administrative measures to protect your personal data, including:

• Secure servers and encrypted payment processing.
• Regular security audits and data protection training for our staff.
• Limited access to your data on a need-to-know basis.
• Secure data storage and transfer using industry-standard protocols.

4. Your Rights

Under the UK GDPR and other applicable privacy laws, you have the right to:

• Access, correct, or delete your personal data.
• Restrict or object to the processing of your data.
• Receive your data in a portable format.
• Withdraw your consent for marketing communications at any time.
• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data is being misused.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and gather analytics. These may include:

• Necessary Cookies: Essential for the functionality of our site.
• Performance Cookies: Collect anonymous data on how visitors use our site.
• Targeting Cookies: Track your browsing habits to improve advertising relevance.
• Third-Party Cookies: Set by third parties, such as analytics providers like Google Analytics.

You can control your cookie preferences through your browser settings. For more information, visit https://www.allaboutcookies.org/.

6. Data Transfers

Your data may be transferred to and processed in countries outside the UK and the European Economic Area (EEA) that do not have the same data protection laws. We take all necessary steps to ensure your data is handled securely and in compliance with this Privacy Policy.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The latest version will always be available on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: [email protected]
• Telephone: 0800 970 9751
• Address: SalesXchange Limited, 30 Stuart Close North, Stone, Stafford, ST15 0JU United Kingdom.

Effective Date: 17^th May 2025